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The First Step
January 7, 2024
Question

SMS sending faild

  • January 7, 2024
  • 3 replies
  • 127 views

Hey,

I'm trying to send an SMS through APIs but It respond with "Message status: SendingFailed", Although I've followed everything mentioned in the guide

    3 replies

    PhongVu
    Community Manager
    Community Manager
    January 7, 2024

    Pls submit a dev support ticket so someone can check your SMS TCR campaign registration.

    The First Step
    January 7, 2024

    I did also raise a ticket,

    SMS sent. Message id: 15794959004

    Message status: Queued

    Message status: SendingFailed

    {

    uri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/417908004/extension/417908004/message-store/15794959004',

    id: 15794959004,

    to: [ { phoneNumber: '+17025221856', location: 'Las Vegas, NV' } ],

    from: {

    phoneNumber: '+19293998284',

    name: 'Mohab Sherif',

    location: 'New York City, NY'

    },

    type: 'SMS',

    creationTime: '2024-01-07T17:20:41.000Z',

    readStatus: 'Read',

    priority: 'Normal',

    attachments: [

    {

    id: 15794959004,

    uri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/417908004/extension/417908004/message-store/15794959004/content/15794959004',

    type: 'Text',

    contentType: 'text/plain'

    }

    ],

    direction: 'Outbound',

    availability: 'Alive',

    subject: 'Test SMS using a RingCentral Developer account - Hello this is Transporting With Us! Your driver is on the way!',

    messageStatus: 'SendingFailed',

    smsSendingAttemptsCount: 1,

    conversationId: 662422785303067900,

    conversation: {

    id: '662422785303067884',

    uri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/conversation/662422785303067884'

    },

    lastModifiedTime: '2024-01-07T17:20:42.839Z'

    }

    PhongVu
    Community Manager
    Community Manager
    January 7, 2024

    Please read this post and open a dev support ticket.