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Question

SMS service is not available

  • July 5, 2022
  • 1 reply
  • 229 views

Hi have created a sandbox account for testing the SMS API's in ringcentral but the SMS service is not available for the account. its says "The selected sandbox account doesn’t support SMS feature. Contact Customer Support if needed!"

My sandbox account number is: +16167470041

1 reply

PhongVu
Community Manager
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  • Community Manager
  • July 5, 2022

Can you login your sandbox account online portal, open the super admin user and add a new phone or a direct phone number and try again.

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