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Hello I'm trying to use Webhook subscription for SMS using the code here - https://developers.ringcentral.com/guide/notifications/quick-start/webhook/php I used php sdk installed via composer. I'm using non-gui type of App.

I successfully registered my endpoint that save received data as json file.

{

  "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/subscription/84810115-4216-400b-a0c4-386ed513abd3",

  "id": "84810115-4216-400b-a0c4-386ed513abd3",

  "creationTime": "2020-04-14T03:56:24.424Z",

  "status": "Active",

  "eventFilters": [

    "/restapi/v1.0/account/275222004/extension/275222004/message-store/instant?type=SMS"

  ],

  "expirationTime": "2020-04-21T03:56:24.424Z",

  "expiresIn": 604799,

  "deliveryMode": {

    "transportType": "WebHook",

    "encryption": false,

    "address": "https://mydomain.com/PodioReWeb/RingCentral/Webhooksms.php?webhookcallback"

  }

}


On my end point this is the code I have.

<?php

require_once $_SERVER['DOCUMENT_ROOT']."/Utilities/Helper/Class.php";

$_POST = json_decode(file_get_contents('php://input'), true); //Catch JSON post request

Helper::LogFile("Logfile_ReceivedData", $_POST, "Data received");

require('vendor/autoload.php');



$RINGCENTRAL_CLIENTID = '<secret>';

$RINGCENTRAL_CLIENTSECRET = '<secret>';

$RINGCENTRAL_SERVER = 'https://platform.devtest.ringcentral.com';

$RINGCENTRAL_USERNAME = '+14704622677';

$RINGCENTRAL_PASSWORD = '<secret>';

$RINGCENTRAL_EXTENSION = '101';



$DELIVERY_ADDRESS = 'https://mydomain.com/PodioReWeb/RingCentral/Webhooksms.php?webhookcallback';



$rcsdk = new RingCentralSDKSDK($RINGCENTRAL_CLIENTID, $RINGCENTRAL_CLIENTSECRET, $RINGCENTRAL_SERVER);

$platform = $rcsdk->platform();



if (isset($_REQUEST['webhookcallback'])){

    if (array_key_exists('HTTP_VALIDATION_TOKEN', $_SERVER)) {

        return header("Validation-Token: {$_SERVER['HTTP_VALIDATION_TOKEN']}");

Helper::LogFile("Logfile_ReceivedData", $_POST, "Data received");

    }else{

  Helper::LogFile("Logfile_ReceivedData", $_POST, "Data received");

    }

}else{

    $platform->login($RINGCENTRAL_USERNAME, $RINGCENTRAL_EXTENSION, $RINGCENTRAL_PASSWORD);

    $params = array(

            'eventFilters' => array(

                '/restapi/v1.0/account/~/extension/~/message-store/instant?type=SMS'

                ),

            'deliveryMode' => array(

                'transportType' => "WebHook",

                'address' => $DELIVERY_ADDRESS

            ));

    try {

          $apiResponse = $platform->post('/subscription', $params);

          print_r ("Response: " . $apiResponse->text());

    }catch (Exception $e){

          print_r ("Exception: " . $e->getMessage());

    }

}

?>


The thing is I'm not receiving any webhook notification when I tried to send SMS via Sandbox API (sms sent successfully using sandbox extension). Also I tried sending SMS to the sandbox extension. I do not see the message under GLIP App or not even receiving any Webhook notification for it. When I tried to manually send a message via devtest GLIP app, I received the following error below.

Customer account plan is on Office Premium plan.

This filter means your app will receive a notification of incoming text messages sent to a phone number belongs to the extension identified by the extension id "275222004", which I believe is the 101 as you logged in your app with "101".

extension/275222004/message-store/instant?type=SMS"/message-store/instant?type=SMS"

So when you wrote "The thing is I'm not receiving any webhook notification when I tried to send SMS via Sandbox API (sms sent successfully using sandbox extension)", did you send to a phone number owned by the 101 extension?


Let's solve one problem at a time and can you ask the GLIP notification in a new thread (it's a different problem) so it is easier to follow up.

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