Skip to main content
Question

Softphone keeps reseting

  • 7 August 2020
  • 2 replies
  • 1107 views

We have embedded the RingCentral softphone in our CRM using the SDK. Our employees keep having their softphones reset.

Is there something that is causing this or a way to stop so that the softphone does not reset?

What do you mean by "reset" relogin?


The softphone does not force login. More so it appears to reset by going offline then online again.


Reply