We have embedded the RingCentral softphone in our CRM using the SDK. Our employees keep having their softphones reset.
Is there something that is causing this or a way to stop so that the softphone does not reset?
Softphone keeps reseting
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What do you mean by "reset" relogin?
The softphone does not force login. More so it appears to reset by going offline then online again.
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.