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Question

Stuck at "Setup Password for Sandbox Account"

  • May 14, 2018
  • 2 replies
  • 969 views

Hi all,


I was going through the Setup wizard in developers.ringcentral.com in order to call REST APIs. However I was stuck at step "Setup Password for Sandbox Account" because I signed in using Single Sign On and the password I entered in the "Current Login Password" input was not correct. What is the password should I use in this case? Should there be a way for users through SSO can activate the sandbox account?

2 replies

It is an known issue. I am afraid that you have to create a new account using email instead of single sign on.

  • Employee
  • May 15, 2018
Hi Thuy,
This issue will be fixed by May 18 and you can have a try by then. Stay tuned!