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Question

To and From is different in Legs segment in json response

  • April 27, 2023
  • 1 reply
  • 138 views

Hi,

When looking at the detailed view, i see that under the legs segment, the To and From segment are contradicting. The name associated with the numbers is different for the same id data pull. Maybe I am not understanding this, but why are the datapoint different. Is there a document/link you can share that explains the detailed view.

1682626494811.png


And in the legs segment , (1) the number in the from and to are different and (2), the number starting with 347 is associated with individual starting with name EV , but on the above screenshot, the same number is associated with individual starting with name MAG

1682626581235.png


Can you help clear this confusion please ?

1 reply

PhongVu
Community Manager
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  • Community Manager
  • April 27, 2023

See the direction "Inbound" vs. "Outbound". Call legs can be very complicated and vary from different types of calls.

This may give you some help to understand the data.

https://docs.google.com/document/d/1jd1B4E5gC_5Vepm1wRo5MjvdyN7ll1zRbB9AFToz1Q4/edit#heading=h.esmdkrf9cba6