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I try to add the emergency address and I always get the below error message:

"Invalid address. Please enter a valid address or contact our support for advanced help."

Stuck here and I am unable to even login

Please resolve this soon.

The sandbox phone number used to login is 424 316 2313

You question title is misleading. The issue is simply that you cannot set the emergency address. But you can login your sandbox.

This is a current known issue due to the recent change to emergency address for sandbox. Right now, there is no solution to this issue. But I am working with the team to solve the problem asap.


Login is fine, but as the emergency address is linked with authorization, I'm unable to do it and hence the title.

Do let us know once the emergency address issue is fixed.


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