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I'm trying to pull down a PDF for a received fax. I can see the received fax in the Call Log (result="Received"). I can see the fax and download it from a browser when logging in. However, when I try to call the GetMessage endpoint (https://platform.ringcentral.com/restapi/v1.0/account/~/extension/{extensionId}/message-store/{messageId}), I get a 404 not found with the error message

CMN-102: Resource for parameter [messageId] is not found.

Any idea why?

From where are you getting the message id to pass?

What api did you used to check the message id?


I'm getting the message from the call log (via the call-log endpoint https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog).

Not sure what you mean by "what api"- the RingCentral API?


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