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Question

Unable to GetMessage

  • September 3, 2021
  • 2 replies
  • 310 views

I'm trying to pull down a PDF for a received fax. I can see the received fax in the Call Log (result="Received"). I can see the fax and download it from a browser when logging in. However, when I try to call the GetMessage endpoint (https://platform.ringcentral.com/restapi/v1.0/account/~/extension/{extensionId}/message-store/{messageId}), I get a 404 not found with the error message

CMN-102: Resource for parameter [messageId] is not found.

Any idea why?

2 replies

From where are you getting the message id to pass?

What api did you used to check the message id?


  • Author
  • New Participant
  • September 3, 2021

I'm getting the message from the call log (via the call-log endpoint https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog).

Not sure what you mean by "what api"- the RingCentral API?