The API reference "Try it out" has not yet been changed to authenticate your app using JWT token. If you wish to use your app for just trying API out, create an app with password flow authentication for that purpose. If you still wish to use your current app for this, give me the app client id. I will also enable the password flow for the app so you can use both authentication methods.

dev app client id: etjBCOouQx6rOPjc6ldlGQ

prod app client id: hPP-aLVwQEGeTGMdUqGu9g

Hello Phong.

Once I changed authentication flow to JWT auth flow in my app setting, I got this error when I try to test api using "Try Out" button on API document.

https://prnt.sc/ctxC8uTrvuws

https://prnt.sc/1c377sK_yG5L

https://prnt.sc/JVXqPhwwKpzh

I have created JWT assertion key so I can get a token that can access to API endpoint.

Please guide me why???

Thanks.

Hello Phong.

Once I changed authentication flow to JWT auth flow in my app setting, I got this error when I try to test api using "Try Out" button on API document.

https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog

https://prnt.sc/ctxC8uTrvuws

https://prnt.sc/1c377sK_yG5L

https://prnt.sc/JVXqPhwwKpzh

I have created JWT assertion key so I can get a token that can access to API endpoint.

Please guide me why???

Thanks.

I am also facing same issue when we enable JWT auth. And I don't see password auth in our account. How do I use API reference in case JWT auth?

What is your app client id?