Skip to main content
Question

Unavailable codes

  • January 11, 2021
  • 4 replies
  • 806 views

We want to add some unavailable codes, where do we go to that ?


4 replies

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • January 11, 2021

Can you clarify your question? What are those unavailable codes for?


  • Author
  • New Participant
  • January 11, 2021

The status of the phone, in example.... Available , On Vacation , In a meeting, On Lunch Break.... etc....


  • Author
  • New Participant
  • January 11, 2021

Where in the admin portal do we add these status's ?



PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • January 11, 2021

Those are user's presence statuses (including the user telephony statuses). You can read and update via APIs or using RingCentral apps (RC app or RingCentral phone app). Right now, you cannot add custom status.

https://developers.ringcentral.com/api-reference/Presence/readUnifiedPresence

screen-shot-2021-01-11-at-13255-pm.png