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Using WebHook for notification of login / logout

  • June 30, 2020
  • 2 replies
  • 808 views

I have set up webhooks and I am receiving almost everything I need, call activity, presence, webhook expiry etc

But.. I dont seem to be able to get a notification of when a RingCentral Softphone Logout or Login happens.. what do I need to be subscribing to in order to receive that notification

Best answer by PhongVu

Unfortunately, there is no event about user login/logout. I am thinking of some workaround solution but cannot find one either.

2 replies

PhongVu
Community Manager
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  • Community Manager
  • Answer
  • June 30, 2020

Unfortunately, there is no event about user login/logout. I am thinking of some workaround solution but cannot find one either.


  • Author
  • New Participant
  • July 1, 2020

Thanks Phong


In that case I will need to implement some kind of Extension List polling


I think it would be something important to add to the Webhook