Today I'm not receiving webhooks notifications about account presence on Sandbox enviroment.
How can I know if the service is working properly?. I receive the subscription status "Active" when calling https://platform.devtest.ringcentral.com/restapi/v1.0/subscription
It is the first time that I have this troubleshoot. I have tried to create new credentials but the problem persist.
*Update:
If I subscribe to /restapi/v1.0/account/{accountId}/extension/{extensionId}/presence/dnd
I do receive the webhooks events of DND.
But I want to subscribe to all presence events of all account extensions
Webhook supscription events not received
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What is the exact event that does not work? How many user do you have in your sandbox account?
It seems to be working today with
/restapi/v1.0/account/{accountId}/presence
I really don't know what may be the cause this trouble yesterday.
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