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Question

Websocket Connection Failed

  • November 15, 2023
  • 3 replies
  • 440 views

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The websocket connection was successfully established and server notifications were received but timed out after a few minutes. How can we restore it and keep it alive? Any help regarding would be appreciated.

3 replies

dakong
Community Manager
  • Community Manager
  • November 16, 2023

@Lloyd Hause Could you send over the code to da.kong@ringcentral.com? I tried with my own example code and it worked OK.


  • Author
  • New Participant
  • November 20, 2023

@Da Kong could you please share your code where you implement ping pong mechanism to keep it active. Thanks


dakong
Community Manager
  • Community Manager
  • November 21, 2023

There's a recover_connection method but nothing built-in to keep it alive. Let me add that and get back to you when it's added.