BTW, when I try the Forward method I get an error (although the forward does actually take place):

RingCentral.RestException: 'Response:
StatusCode: 403, ReasonPhrase: 'Forbidden', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
  Connection: keep-alive
  X-Rate-Limit-Group: light
  X-Rate-Limit-Limit: 50
  X-Rate-Limit-Remaining: 49
  X-Rate-Limit-Window: 60
  Date: Fri, 19 Apr 2019 19:37:38 GMT
  Server: nginx
  Content-Length: 123
  Content-Type: application/json
}
Content: {
   "errors" : [
      {
         "errorCode" : "TAS-106",
         "message" : "Operation is not allowed"
      }
   ]
}

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Hi Tim,

My understanding is that:

Forward = Is used in the case of a call is directly redirected to another number before the call was answered. Think about those forwarding rules.

Transfer:

1. Warm transfer is when a call was picked up and the agent calls another number then connects the call.

2. Blind transfer is when the case a call was picked up by an agent and the agent just transfers the call to another number w/o knowing if that number is available.

Regarding the rate limit, just test your app and graduate it then submit a support ticket for increasing the rate limit with your business justification. Our support engineers will evaluate your case and grant a higher rate accordingly.

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Thanks. What about the error I provided in my second reply? The forward does seem to actually work, but the exception is thrown regardless.

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