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Question

When sending a fax, how do I change my From Name?

  • March 24, 2023
  • 1 reply
  • 172 views

I'm using a Sandbox application to send faxes. When I receive the fax using my test fax receiver (i.e. faxbetter.com) I see a from name at the top of the page.


Where in RingCentral can I set this From Name? My exploration had yielded no success.


1679698242882.pngReceived a fax from RingCentral Sandbox app

1 reply

PhongVu
Community Manager
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  • Community Manager
  • March 25, 2023

I don't think that you can customize the from name value unless you change your first and last name from your user info in your account online service portal.

screen-shot-2023-03-25-at-123749-pm.png