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Question

Why is Get Company Call Log Records not returning records for last month?

  • 5 March 2020
  • 1 reply
  • 1227 views

The API endpoint is not returning any calls for the last month. In fact, if I remove the "dateTo", the endpoint only returns calls that took place today. Am I missing something?


get url:

req.open("GET", "https://platform.ringcentral.com/restapi/v1.0/account/~/call-log?direction=Outbound&view=Simple&dateFrom=2020-02-01&dateTo=2020-02-29&page=1&perPage=100", false);



Can you please check with the developer support team and request them to investigate the issue and check the outbound records.

You can describe your issue to the team on a support ticket.


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