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New Participant
December 9, 2020
Question

Zapier - main number

  • December 9, 2020
  • 3 replies
  • 540 views

How can I authorize my ringcentral account with Zapier to show our company main number - not my personal extension number?

SMS is showing from my personal assigned number, not our main company number. I'm trying to create a trigger on texts sent to our main company number.

    3 replies

    December 18, 2020

    Hello @wayne-walker! Apologies, are you still experiencing the issue? I would highly suggest opening a case HERE, and our tech support will investigate it further. Thank you for your patience in this matter.




    New Participant
    May 28, 2021

    I just signed up for RingCentral, a major reason was the ability to integrate with Zapier and send from our main company number. However I have the same problem: in Zapier the only choice is my direct number (and I am the admin of the account).

    New Participant
    January 21, 2024

    Has this been fixed? Same issue for me and its a big enough issue for me to change providers.