Yes, I'm having the same issue. I can manually run the zap fine, but it stopped triggering on its own. No errors, no warning, just stopped. Perhaps its some kind of authentication issue with their API?

Yet another get example of how "support" works at RingCentral...Half solutions and "working as intended."

Sorry I don't have a solution for you, but maybe if we bring some attention to the issue they will actually fix something.

I did work with support and spoke with an engineer. He had me reconnect ring central. It worked for a week and stopped working again.

LOL - I guess I need to make a zap that runs once a week to reconnect the zap.