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Call Notifications - Remote desktop

Tags: ringcentral app

Nov 23, 2021 at 8:39am • 1 replies • 0 likes

Alan James

Hi, I've been advised we need to use a different version of ring central due to our current solution going end of life. Could call notification be setup in the same way as the previous software?

We work using remote desktops and having the call window popup and being able to answer it while in your remote session would be really helpful.

I've attached two images of the difference between the notifications :)RC 1.png RC 2 (2).jpg

Many thanks

1 Answer

vyshakhBabji answered on Nov 23, 2021 at 10:14pm

Are you talking about RC Softphone and RC Desktop App (RC APP ) ?

For listening to the call notifications you can setup Subscriptions to the call session notification or presence events . Please read this doc:

https://developers.ringcentral.com/guide/notifications

Please answer questions that Phong posted above. Do let us know if you have any further queries or concerns.

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