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I am unable to send SMS

Tags: sending sms, sms and text messaging

Dec 5, 2022 at 5:48am • 1 replies • 0 likes

Lanessa Cago

We are unable to send SMS in our ring app, shows message not sent

1 Answer

Mary-Community_Moderator answered on Dec 5, 2022 at 8:01am

Hi Lanessa, you may submit a ticket to Tech Support at https://support.ringcentral.com/new-case.html. You may also read the article below to check the requirements and policies that may be the reason for your issue.

https://community.ringcentral.com/articles/111254/unable-to-send-or-receive-sms-understand-requireme.html

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