question

Favor Ayompe avatar image
Favor Ayompe asked mary-community-moderator commented

Port Out Address Error

Im trying to port out my RingCentral to number to a different carrier. They keep telling the zip code is whats make the port not going through. The zipcode is what I have on my RingCentral number but the carrier keeps rejecting. I can not afford to lose my ringcentral number.

porting and number transfer
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Favor Ayompe I have followed up with the Porting Team regarding the case you submitted.

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Favor Ayompe avatar image Favor Ayompe mary-community-moderator ♦♦ commented ·

ok.. Because I have reached out to my winning carrier multiple times and they say that their is an issue with the address.


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mary-community-moderator avatar image mary-community-moderator ♦♦ Favor Ayompe commented ·

Hi @Favor Ayompe, I just wanted to close the loop regarding your concern. Is the problem resolved?

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