Choosing the Right RingCentral & Microsoft Teams Integrations - February 24, 2026
Ask questions, get answers and engage with your peers
We are testing the RingCentral embedded app in Microsoft Teams out before making it a company standard. We know many of our employees will have several Ring Central’s open at the same time to work off of.In Teams, we can open Ring Central it’s self o
Let’s start the new year with learning more about what’s new and what’s coming in RingEX! Come and join us for another “RingEX Unlocked” webinar this coming February 25, 2026! We’ll be showcasing the latest and soon-to-be-released features for RingEX
The Latest office update for outlook classic (v2601) breaks outlook contact integration with RC Phone.If I roll back to the previous version of office it works again.When you go into the settings it is greyed out:
Hello, I can't delete the automatic reply I set up when I went on maternity leave. I'm back now and I can't delete it.All automatic reply settings are not turned on, so I don't understand why people who sent me a text message are receiving it. Thank
I created this RingCentral Automator and I am getting this error when I attempt to disable to edit. Disable is greyed out so unable to do so without this warning
Calls come in to a Call Queue for example SUPPORT. Agents see ‘incoming call for SUPPORT’We have a second queue called EXECS that is set to forward all calls to SUPPORTBut the agents in the SUPPORT queue need to know the call is intend for EXECS and
My customer service reps keep seeing an error message says there is a 4000 character limit causing the transcript and notes to fail to log. If this is actually a thing, this tool is not working. I would say a good 75% of our agent calls are longer th
I'm Using Ring Central Number for the Past 7 years. In these recent days I have observed that when ever I call a person they are not taking my calls and have informed me that my number reflecting as Spam Caller or Likely Sales. How should I resol
How long does it typically take? I''ve added numbers and they have been sitting in Setup in Progress for 3 days. I have others that were ready almost immediately.
I require assistance in developing a weekly report that tracks the utilization of licensing on RingCentral. The report should provide a comprehensive overview of our current licensing levels across all instances. I have thoroughly reviewed the API re
Questions:How to capture or receive events generated by RingCentral to our backend or our API? What is the correct flow to receive events in our API? Keeping in mind that we have already subscribed to the sections and we are unable to receive these e
Is there a way the call & SMS logger can log those actions as an “Task” instead of an “Event” in Insightly?
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