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rcmobile:// call not working after upgrading to the new app. How can I get this working again on our Macs?
The URI rcmobile worked for the Ring Central Phone app but does not work for the RC App. Since the RC Phone app is being retired and replaced by the RC App, this rcmobile URI needs to be updated to work correctly with the RC App. This is a critical p
I just encountered the same problem that was addressed about 1 year ago ( https://community.ringcentral.com/app-connect-22/failed-to-get-api-key-in-redtail-crm-9898?tid=9898&fid=22) - Trying to connect Redtail CRM (No other redtail product) to Ri
Still having issues where SMS capabilities for both in/outbound are not working.
User is stating when they receive a call with Disposition status and they said “I KEEP GETTING NEVADA CALLS COMING THROUGH THAT GIVE ME A "DISPOSITION" NOTICE THEN MAKES EVERYTHING FREEZE. THIS HAPPENS EVERY TIME I GET ONE OF THESE CALLS AND I HAVE T
How can I take the contacts already stored inside RingCentral and import them into the newly created google sheet made through the ring central integration for google sheets?
Hi, My code is in C#. It is a texting app. I am assuming that after sending a single SMS message, I should be able to determine if that single call exceeded the rate limit. My call to send a SMS message is as follows: var resp = await restClient.R
We are missing greatly with the App Connect Bullhorn integration the ability “Copy Note” to “Replace the General Candidate Comments with this note?” when entering Prescreens from RingCentral’s App Connect. Wouldn’t want to copy the entire AI transcri
Not sure if it’s just us, but leaving voicemails has become one of the most repetitive parts of the day.When you’re making a lot of calls, it feels like it really breaks your rhythm having to stop and repeat the same message over and over.Curious how
When creating a customer scorecard, if I want to ask if an agent asked a question and have more than one acceptable phrase, can I put all phrases into one question or should I make multiple questions.Ex: Did agent ask caller if they have ever hired,
Good morning, everyone. We need to resolve a Caller ID issue where external phone numbers are not appearing on RingEX.Currently, RingCX correctly displays the caller's actual phone number. However, the moment a call is transferred to RingEX, the Call
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