question

cori-kennedy12749 avatar image
cori-kennedy12749 asked Tyler Liu answered

Ring Central through Zapier

My texts are all with the messageStatus: Queued. Zapier says the task was completed, however the texts are not going out.

app administration
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Tyler Liu avatar image
Tyler Liu answered
"Queued" mean RingCentral has received your request and your message will be sent later.

"Queued" will change to "Sent"/"Delivered" if everything goes well. If the message is never received, you need to check the message status.  You can make API call to "/restapi/v1.0/account/~/extension/~/message-store" to get a list of messages together with their status.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys