question

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alex-1957 asked benjamin-dean answered

Hello, How many Text MSG can I send through one API account?

Hello We are new start up software. We would like to have TXT msg notifications.

We are expecting 2000 users and they will send approximately sum 2million msg per month.


How many SMG we can send through one account?

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1 Answer

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benjamin-dean answered
Our API throttling limits are not associated at the account level, but are based upon each access_token which is considered an authenticated user (an extension in RingCentral which is used to authenticate and obtain an access_token using a given set of API Keys).

For Basic Usage Plans, the SMS limit is a Medium API Group. This equates to 40 requests per minute. You can read more about the Usage Plans here:  https://developers.ringcentral.com/api-docs/latest/index.html#!#UsagePlanDetails.html

Here's the math for that:

40 * 60 (minutes in hour) * 24 (hours in day) * 30 (rough number of days per month) = 1,728,000

If you need to send 2M SMS messages/month, you would need to have two authenticated users (two user extensions in RingCentral each used to authenticate and obtain an API access_token) on the Basic Usage Plan.

You can read about this and other questions about SMS here:  http://ringcentral-faq.readthedocs.io/en/latest/sms/
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys