question

alexander-wade13954 avatar image
alexander-wade13954 asked Anirban answered

Trouble with Chrome Extension?

Is anyone else experiencing issues recently with the ringcentral google chrome extension?

Starting in the last week or so we've had several users report that when they make a call the other end can not hear them. So far when they restart their device it seems to work after that, but it's seeming to happen frequently so just trying to see if anyone else has experienced the same thing.


https://chrome.google.com/webstore/detail/ringcentral-for-google/fddhonoimfhgiopglkiokmofecgdiedb?hl=en


extension
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1 Answer

Anirban avatar image
Anirban answered

RingCentral chrome extension is not powerful as desktop application and lightweight with minimum features. You cannot expect smooth functioning like application since it is browser based and have few issues.

You can either log your issues here: https://github.com/ringcentral/insightly-embeddable-ringcentral-phone/issues

or can contact RC support team to help you

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