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Masami Dustin avatar image
Masami Dustin asked ·

Invalid Meeting ID for multiple links and multiple attendees

I am a delegate and send RingCentral links on behalf of my boss. Recently, a couple of my RingCentral links have said "this meeting ID is not valid. Please check and try again", and it says the same for other attendees trying to join. The meeting link is not expired to my knowledge (they are set as recurring through the end of the year). What are some possible causes of this and how might I fix it?

meeting idexpiredinvalidvalid
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Anirban avatar image
Anirban answered ·

Do you have Zoom installed in your system? or ever used Zoom meeting ?

Same issue reference is given here: https://community.ringcentral.com/questions/26906/meeting-id-invalid-on-macbook.html

and

https://community.ringcentral.com/questions/26888/ringcentral-zoom-compatibility-issue.html

Just check. Maybe this resolve your issue

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