question

Michael Houle avatar image
Michael Houle asked mary-community-moderator answered

Can I as an admin change volume control and DND on Polycom phones

We often get calls to the helpdesk where a user has inadvertently set their Do not disturb to on and/or set the ring/call volume to its lowest setting.

Is there a method via Ring Central admin to set those back to a default state?

I am using Ring Central Admin Portal on Polycom phones.


hardwaredo not disturb
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Michael,

We don't have an admin settings to do that. You may submit a feature request on our Ideas Portal. Follow the guidelines on this article Submitting and Voting for Product Ideas.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app