question

brad-harwell avatar image
brad-harwell asked ·

Lunch time

Setup at busy medical office. Whole office closes for lunch M-F 12pm - 1pm. Trying to find a way to set phones to message only during lunch. Currently setup with multi-level IVR for after hours, during business hours phones ring through to a call queue.

Example is

M-F 8am - 12pm call queue

M-F 12pm-1pm IVR menu

M-F 1pm - 5pm call queue

M-F 5pm after hours IVR menu

business hours
1 comment
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hello @brad-harwell! I create a case for you and have our Tech Support reach you as soon as possible. Also, you can check this link on how you can do custom rules. Click HERE! Thank you.

0 Likes 0 ·

0 Answers

· Write an Answer

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app