question

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jayraj-berde asked

Audit Trail should show if user downloaded calls or heard the recordings

Audit Trail should show if a user downloaded calls or heard the recordings from a different group or any group.


Currently, audit trail does not have ability to show what activity standard user has done expect login and logout or change any permission

phone
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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys