Skip to main content
Question

Call logs and users queue status?

  • 9 August 2023
  • 1 reply
  • 224 views

Hello,

We had a bunch of missed calls for about 2 hours today in a call queue and I am wondering if it is possible to check the status of the people within the queue at the time the calls were missed?

1 reply

Nevermind. You can do so in audit trail

Reply