Question

Caller ID to show business name

  • 28 January 2021
  • 4 replies
  • 1353 views

Hi

Can we add a feature for caller ID to show the business name instead of the number when making outbound calls. This would be great because when making outbound calls it will show the business which will be more professional and personal for the receiver. Amazon has the same feature, when you receive a call from Amazon, their name will show instead of the number.

Having this number will be a great ad on.

Thank you


4 replies

Userlevel 1

Hello Habiba,

This feature is also available with RingCentral. Please check on this KB Article https://support.ringcentral.com/article/Change-Company-Caller-ID-Name-CNAM.html.

Hello Mary, unfortunately, it doesn't give me that option when I click company info. What do I do?

Kind regards

Habiba

Userlevel 1

Can you please attach a screenshot here?

I've been trying to get this to work for over a year. RC simply can't do it. We are looking at 3rd party options now.

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