Skip to main content
Solved

Change number of rings

  • 28 February 2024
  • 2 replies
  • 345 views

I have our call queue setup for Simultaneous. It only rings 1 time before going to voicemail. I can't find any setting to change the number of rings before going to voicemail.

Thanks.

2 replies

Badge

Setting should be here:

Call Queues > Your Queue > Call Handling & Members > Wait settings > Maximum caller wait time in queue.


Thank you.

Reply