How do I find or reset the PIN on my desktop unit?
How do I find or reset the PIN on my desktop unit?
Go to Users Details under your user account (either in the Admin Portal or the My Extension Portal) and go down to the Change Password button. Click on it and the second option under the "Current Password"
field is Change PIN. (See my screen shot below)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1783662/RackMultipart20190402-102154-1y0l9mz-PIN_inline.png?1554246956)
field is Change PIN. (See my screen shot below)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1783662/RackMultipart20190402-102154-1y0l9mz-PIN_inline.png?1554246956)
Sounds great. Of course that requires you to know your current PIN or Password. I don't
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