I can see that a fax has failed to send - however, I can't seem to find anywhere it would give me the reason why it failed. Am I missing something?
How do I find the reason why a fax failed to send?
Hi @Zofia Kozlowska, may I know how did you send the fax? Is it thru email or the app?
I have submitted a feature request for this several times with RingCentral but they have yet to implement it. Our previous fax carrier would tell you the failure reason (i.e. No answer, voice call, etc)
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.