I added a phone and line to our back office. However, it is assigned the extension 102, the same as the front desk phone. How do I assign a different extension to our administrator can transfer the call to one of the back desks?
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Hi Suzy,
Please tell us more. Would you like to assign the new phone line that you added to a different extension?
Yes, it currently has the same extension, #102, as the front desk. The other back office phone (a soft phone line) has an extension of 1.
Could you assign (763) 404-7238 to Ext 4?
Suzy, please send us an email at community.support@ringcentral.com. So we can help you set it up properly.
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