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Incoming calls do not show caller's name

  • 19 July 2022
  • 2 replies
  • 2043 views

We have Yealink Ultra-elegant gigabit IP phone SIP-T48U. Incoming calls show as our office tel number on top and below it is the incoming tel number. I need it to show the name of the caller. How do I do that?

TIA

2 replies

Userlevel 4
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Hi! The Incoming Caller ID Name feature is available to all RingCentral MVP Premium and Ultimate accounts. You may have to upgrade your current plan to have this feature enabled.

How do I upgrade to MVP?


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