We have 15 message only extensions setup as efaxes and am trying to generate a report that lists each one of the efax extensions and gives a total for each for a specified date range. I've tried utilizing the call log but it only allows me to select one extension at a time which is quite time consuming since this will be run on a weekly basis. I've also looked under the analytics reports but am not seeing any criteria for message only extensions.
Am I missing something? Is there a better way of doing this?
Message Only Extension Report
Hi Susan, have you tried building the report in the new LOB Analytics report builder (open beta) located in your Analytics Portal? There you can build a table view of many metrics and filter/group by different dimensions. It may have the flexibility you're looking for.
Hi Keith,
I did poke around a little bit in there but wasn't able to find anything referring to message-only extensions. Perhaps I am looking in the wrong place?
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