Cant uninstall or update RingCentral on a PC that has need been used for a long time. The error says the PC is missing RingCentral for Windows Desktop Version 8.0.4. In order to uninstall or update the application the installer of 8.0.4 version is needed. I have called RC support and was told they dont have a copy that old. Any ideas??
Need RingCentral for Windows Desktop app version 8.0.4
Hey Joe,
That's really odd....not sure why it's giving you that error message. Anywho! Here is the 8.0.4 version. Please let me know if it helps! http://downloads.ringcentral.com/sp/RingCentralForWindows-8.0.4.msi
That's really odd....not sure why it's giving you that error message. Anywho! Here is the 8.0.4 version. Please let me know if it helps! http://downloads.ringcentral.com/sp/RingCentralForWindows-8.0.4.msi
Perfect, Thank you for the fast reply. This will work perfectly
Happy to help! Have a great weekend :)
Hello, would you have a copy of this version? I believe my installation got corrupted after I redirected my folders/filepaths over the network. This is what I get when I try to update/uninstall my current Ring Central app.
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1794947/RackMultipart20190626-74737-eu33ug-2019-06-26_16_34_01-RingCentral_Phone_Setup_inline.png?1561584856)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1794947/RackMultipart20190626-74737-eu33ug-2019-06-26_16_34_01-RingCentral_Phone_Setup_inline.png?1561584856)
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Sergio we do have it available here http://ringcentraladminusersgroup.org/downloads/index.html
Join our unofficial RingCentral Admins User Group
http://ringcentraladminusersgroup.org/index.html
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