Clients are contacting us indicating they left messages for various users (we have 30 users and this has been conveyed to me for 2 users). Nothing present in the mobile app, desktop app nor have we received those voicemails. Those two lines are receiving other calls and voicemails that are being delivered without issue. Settings are configured to deliver by email and email address is valid. Any suggestions?
Not receiving voicemails
Hi @Crystal Kulaga, what are the extension numbers of these users so that I can check?
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