Outbound caller ID not showing

  • 22 February 2021
  • 1 reply

My outbound caller ID is showing "UNKNOWN CALLER" to customers. I have it set up to show my company name in the settings on website. Im using the mobile app and have caller ID set to main company number for caller ID.

1 reply

Userlevel 2

Hi @Keith Powell, please contact our Technical Support for this issue. All of our Support numbers can be found here. You may also create a Support Case Online here.