Search a number on Call Log

  • 6 March 2019
  • 4 replies

In the last week we have been unable to search a phone number on the Call Log screen. Using the 'search number' field, nothing comes up. Did a setting change? What is causing this?

4 replies

Hey Michl, could you provide more details about how you're searching? Are you using any special characters like parentheses? 
I have used parentheses, and not used them. I do this all the time, so it's nothing new to me. Just stopped working. Another person on my team is also experiencing the same thing.
Hmmm...sounds like it's related to this thread. Are you able to search just numbers?
We have been having the same issue searching the call logs. Sometimes it works and sometimes not, sometimes partial numbers work. I have a ticket in with support and they tell me there is a bug in the call log that should be resolved on the 25tg ticket #08312481 JIRA UIA-73077