We are having an issue where someone answers a call - but it shows as missed for the other team members. Any ideas? Perhaps a missed setting?
We are having an issue where someone answers a call - but it shows as missed for the other team members. Any ideas? Perhaps a missed setting
Unfortunately, I've learned from my own support case(s) on this topic that RC does not really support Hunt Groups like other more telco-like VOIP providers. First I tried Groups - failed. Now Virtual extensions - also failed. I'm told it's a feature.
Needless to say my end users are irate. Hundreds of false positives on everyone's Missed Calls display.
Needless to say my end users are irate. Hundreds of false positives on everyone's Missed Calls display.
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