Hi there, for some reason today, all my calls have started forwarding to a very old Prompt Recording after ringing only once. I have changed nothing and cannot find the setting to stop it doing this. Help!
Why are my calls being forwarded to Prompt Recording?
Hi Tommy, please have Tech Support go through your Admin Portal to check the settings.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.