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Question

Agency Zoom Integration disconnected numbers


When using the Agency Zoom integration with Ring Central, and trying to initiate a call from Agency Zoom to a Disconnected number, the call just rings and rings. But when we try to call the same number directly from Ring Central it immediately notifies me that the number is disconnected. Please Advise.

https://www.loom.com/share/7a519edd74b741419b54e846a87e47cb?sid=f84a3367-93ae-4d7b-a353-347273e7530a

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