Skip to main content
Question

Attempt logged in via Expressed link

  • October 24, 2024
  • 3 replies
  • 126 views

Forum|alt.badge.img

User is trying to add the app to his cell phone and it sends the email to activate, but the link is always expired already.

3 replies

Crystal_
Community Manager
  • Community Manager
  • October 28, 2024

Is the user trying to access the link through their mobile? Please ask the user to try accessing the link using a computer to activate their extension.


  • New Participant
  • February 10, 2026

I am trying to open my app on the phone 


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

I am trying to open my app on the phone 

Hello! Can you please tell us more about your issue? Are you getting an error message?