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Is there a way to get RinCentral to automatically activate DND mode when a call handler is in a call or meeting on another app? For example a Google Meet or MS Teams meeting?

 

I have been looking through the admin portal settings and online articles but have not been able to find a way to set this up.

 

Thanks!

Hi @JMHeatioThis feature is currently unavailable. If you would like to see it implemented, please vote for it here: https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48019889-add-a-feature-that-enables-dnd-to-turn-on-while-th


From the RingCentral app

Select settings >Video>under General, you will see the options to allow/disallow incoming calls while in a meeting, and under screen sharing DND while screen sharing.


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