When I am making phone calls. I usually press 0 for operator and things like that. Before the 10.3.5 update, I was able to just press keys on my keyboard to input as a touch tone phone. Now that doesn't work unless I click the "Keypad" button during the call.
Bug: In the new update (10.3.5), need to click "Keypad" before RingCentral phone allows keyboard input
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Quitting the app and restarting seems to have fixed it. Oops! :D
Whew! Keep us posted if it happens again 
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