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Question

Bugs in the new GLIP App

  • 25 June 2020
  • 2 replies
  • 205 views

Ever since we upgraded clients to the new GLIP app, we've been dealing with a number of annoying bugs in the SW.

  • Scheduling meetings with Outlook does not send the correct meeting time and date to the calendar
  • During video meetings, the main app screen disappears and the app needs to restart to bring it back
  • The ability to do ad-hoc video calls with other co-workers only works a fraction of the time
  • Schedule for video calls does show from time to time. Require restarting the app.

Is anyone else having these problems? I would love to get on a stable release and stay there without the app constantly updating itself.


So far support has not been any kind of help with these issues.

we also experience this issue that during a video meeting, the main app screen disappears and the app needs to reload to bring it back
Hi Matt,

Are you using RingCentral Video or RingCentral Meetings?

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