We have assumed another business and the calls are coming to my business phone only. I would like for the calls to appear under the different business name so that I may answer accordingly. This has created a confusion for customers who call in. We are an orthodontic supply company and the new company is a business previously owned by a speaker who taught orthodontics. This will help to decipher the calls and how to answer appropriately.
U.S. account - Ortho Arch 800-457-3527/847-885-7805 - line affected: 847-807-6429
So what you would do is create two Call Queue extensions, give them the business name, and assign the phone numbers to each. Then from there, under the