Call Quality Issues: iPhone App + Apple AirPods Pro

Question

Has anyone noticed and/or resolved call quality issue when using Apple Airpods Pro on a quality cellular data connection to make/receive calls on the RingCentral iPhone app?

I have some quality issues without the AirPods when sending/receiving calls via the RingCentral iPhone app over cellular data, but when I switch to my Apple Airpods Pro the quality gets so bad they can barely understand me, according to the person on the other end of the call.

Page 1 / 1

Hi Matt, for call quality issues, you may ask assistance with Technical Support. You can create a case online or call our 24/7 Customer Support at 1-888-898-4591.

Thanks I opened the case yesterday like you said, but have not heard anything back.

Reply

Mary-Community_Moderator · Answer

Hi Matt, for call quality issues, you may ask assistance with Technical Support. You can create a case online or call our 24/7 Customer Support at 1-888-898-4591.

Reply

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded